TTM Success: Hall of Famer, Phil Niekro!!!

TTM Success:  Hall of Famer, Phil Niekro!!!

Another great looking Hall of Fame autograph for my collection – and this one took just 12 days to get home to me!!

Signed perfectly by Phil Niekro, this is baseball number 37 in my collection, and my 18th by a member of the Hall of Fame.

Thank you Mr. Niekro!

TTM Success: Ryan Dempster

TTM Success: Ryan Dempster

Way back in February of 2010 I put roughly 75 TTM requests in the mail.  And within weeks, the results started to pour in. 

Now, 220 days later, I can add 1 more success to that list – Ryan Dempster.

I enjoyed watching Dempster pitch when he was a Marlin.  And I’ve kept up with him as his career took him to Cincinnati and now Chicago.

Thanks for the great autograph Ryan!!!

Paul Molitor 1987 Fleer

Paul Molitor 1987 Fleer

So Paul Molitor walks up to you at the bar at says, ‘Hey Pretty Lady, do you come here often’??

I mean seriously….

I have seen some terrible posed portraits on baseball cards, but this one of Molitor may be one of the worst.  I cannot believe that this one got the ‘OK’ by Fleer.

Tony Perez 1984 Topps Traded

Tony Perez 1984 Topps Traded

It always feels good to go home!!

And while Tony Perez was not born in Cincinnati, it’s pretty obvious that his greatest success as a major league baseball player came during his time in Cincy.

So it is very cool and fitting that he ended his career in the same place that it all started.

And Topps did a very good job in honoring that. 

Great photo choice too…

Did You Know…

Entering the final game of the 2004 season, 46-year old Julio Franco had 97 hits and was trying to become the oldest player to get 100 hits in a season.  Franco singled in each of his first two at-bats and walked in the sixth against Chicago’s Greg Maddux before he struck out looking in the eighth against Jon Leicester to end the year at 99 hits.

**factoid courtesy of ‘Big League Trivia’

Topps Replied To My Email…

Topps Replied To My Email…

Yeah, so I found a reply from Topps in my Inbox this afternoon.

But first, let me take you back to where this started and why I contacted them in the first place.  Click here.

Ok, so like I was saying, Topps sent me an email this afternoon, so here is their word-for-word reply:

Thank you for taking the time to write with your question, and please accept our apologies for any confusion.

We appreciate all feedback from our customers and will use this information to help us improve our Products and our service. Unfortunately the card mentioned will be considered error cards and Topps will not issue replacements or refunds of any sort for this product.

We hope this information is helpful to you. As always, please do not hesitate to contact our Customer Service team (By phone: 1-800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am – 4:30pm (EST), Monday through Friday.

Thank you once again for taking the time to write. We appreciate your interest in Topps products and hope you continue to enjoy our site.

Sincerely,

Customer Service team

OK, now I know that Topps is not a small company.  And like any good company that rely on solid customer service even with high volume, I am sure that they have systems and procedures in place to rapidly assist customers.  If it sounds like I know what I am talking about, I am in the direct-to-consumer business and have been for more than 10 years.  Canned responses and auto-replies are standards in this industry, I just thought that my scenario called for a bit more attention than someone reporting a pack that was short 1 card…

So while I am pleased that my issue got reviewed, I am a little saddened that my situation will go unresolved and will fall into their ‘error bucket’.

At least the card is still mine and not sitting in the Topps mailroom….